Policies

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Reservation Policies

  • A 50% deposit is required to confirm your reservation.

  • Rates do not include taxes and are subject to change.

  • Rates are based on room occupancy of up to two people. A third guest is an additional $35 per night in permitted rooms, only.

  • Reservations are subject to availability and minimum stay requirements depending on holidays and special events or themed weeks.

Children & Pet Policy

  • BRASSWOOD INN (174 Commercial): Guests under 16 years of age are not permitted to stay at the Inn. Dogs are permitted in the common areas and select rooms, only, for an added fee. Please review our detailed pet policy here.

  • BRASSWOOD COTTAGE (1 Winthrop): Dogs are permitted with a fee. Guests under age 16 are not permitted.

  • BRASSWOOD ANNEX (16 Winthrop): Dogs and children under age 16 are permitted.

Arrival Information

  • Check-in is between 3:00 pm and 8:00 pm. Please provide your estimated arrival time, if known. Arrangements can be made in advance for arrivals before 3:00pm or after 8:00 pm. The front desk closes nightly at 8:00 pm.

  • Check-out is 11:00 am for guests and 1:00 pm for their cars.

  • Payment of the balance of the bill is due at check-in in the form of credit card, cash or check.

  • Early check-in or late check-out is subject to availability.

Parking

Parking assignments are made in order of booking and/or request at no additional cost and are subject to availability. We have 15 rental units and 14 parking spots across the three Brasswood properties (Inn, Cottage, Annex). When booking, please let us know if you will need a parking spot and we will make every effort will be made to assign you a spot in advance at one of our properties.

Cancellation Policy

If you need to cancel or change reservations, 14 days advance notice is required to receive a refund of the deposit subject to a 5% credit card processing fee. All reservations canceled with less than 14 days notice will be required to forfeit the deposit. Cancellations made less than 48 hours will be required to pay the full charges of the stay. There is no refund for early departure.

Housekeeping is available as an opt-in service to reduce our environmental impact.

Accessibility

Please note, our properties are not ADA compliant and there is no elevator. Use of stairs are required to access all guest rooms and common areas, including the first floor.

Smoking

All Brasswood properties are smoke-free. Smoking is only permitted on the side patio on Winthrop St. If there is any evidence of smoking or vaping inside the rooms, guests will be subject to a $250.00 cleaning fee.

Alcohol

Outside alcohol is not permitted in the common areas of the Brasswood Inn (174 Commercial) during bar hours. Our innkeepers liquor license only allows us to serve and sell drinks at the Inn to registered guests and their invited guests. Brasswood alcohol cannot leave the premises.

Damage

Guests are responsible for any damage to the property during their stay which will be assessed after check-out and charged accordingly. Brasswood is not responsible for any theft or damage to guest belongings, bikes or vehicles.

Security Cameras

Please note, exterior security cameras are in use at each outside entrance of our properties as well as inside the living room of the Brasswood Inn (174 Commercial), only. There are no interior cameras at the Brasswood Cottage or Annex.

Longtime guests Nancy, Laura & their dog, Roo

 

Pet Policy

The Brasswood Inn (174 Commercial) is a dog-friendly bed and breakfast and we look forward to hosting you and your furry friend. To ensure a positive experience for all guests (two and four-legged), we offer dog-friendly and dog-free rooms. Note: Pets are not permitted at the Brasswood Cottage (1 Winthrop St).

The Brasswood Inn (174 Commercial) has five dog-friendly rooms: the Parton, Holiday, Ellington, King and Strayhorn rooms. The Brasswood Cottage (1 Winthrop) and Annex (16 Withrop) are also dog-friendly. There is a $10.00 per night dog fee which can accommodate up to two dogs per reservation. This includes complimentary dog treats, bags and a dog towel in the room. We hold every dog owner accountable to the following:

  • Please pick up after your dog and use outside trash cans whenever possible. We have trash bins in the back patio, and there are many public trash cans on Commercial Street.

  • Dogs are welcome in the common areas (even on the furniture!) but must remain on a leash and supervised.

  • Dogs that continue to disrupt the operation of the Inn cannot remain as guests.

  • If an accident occurs, please use the dog towel to soak it up and let us know so we can clean it up promptly.

  • If you take your dog to the beach, please use the dog towel provided to you. You may also use the inn’s hose to rinse them outside. Please do not use bathroom facilities or guest towels for your dog.

  • Dogs must be kept quiet within reason. If the dog cannot be left alone in the room without disturbing others, they must be taken with you.

  • Dogs cannot be kept in cars.

  • The owner is responsible for keeping their dog up to date on vaccinations and other health requirements.

  • If any damage or accident occurs, kindly report it prior to checkout. Owners are responsible for the cost of repairs and/or replacement.

While we love all dogs, our insurance does not allow us to have the following breeds on the premises: Akita, Chow, Doberman, Fila, German Shepherd, Pit Bull, Presa Canario, Rottweiler, Shiba Inu, and Wolf Hybrid.

Be sure to visit Provincetown’s own dog park, the Pilgrim Bark Park! Read more about dog-friendly Provincetown here.